Are you wondering why we speak of “apparent” problems? The reason is very simple: When printing jobs from Office programs, many users simply click the “Print” button too quickly. You always have to wait there until Office has checked that the printer is operational.
A green tick then appears next to the printer you selected. The “Print” button is only activated when the check mark is displayed.
If you click beforehand, the Office programs will not pass the print job on to the operating system’s print service and your (HP) printer seems to be causing printer problems.
Of course, the described Office problem occurs with devices from all printer manufacturers.