Once you have added a USB or network printer to your PC or Mac, you can start sending your documents to print.
However, sometimes a print command will create an error on the printer and can take it offline, preventing future jobs from printing. To solve this problem, you will have to change the printer settings from offline to online.
Network or USB printer
Steps to follow:
1 PC Instructions Open the Start menu and click the “Printers and Faxes” icon. This will open a window with a list of the printers currently installed on your computer.
2 Double-click the icon of the printer you want to go online. A pop-up window will open listing all the current print jobs queued by the printer.
3 Go to the printer in the menu bar of the pop-up window and uncheck the option “Use printer offline.” This action will change the printer from offline to online.
4 Instructions for Mac Open System Preferences, click on the icon in the Dock.
5 Go to the print and fax control panel in the Hardware category.
6 Select the printer you want to select from the list on the left side of the screen. Then click the “Open Print Queue” button.
7 Click “Resume Printer” at the top of the queue window to switch the printer from offline to online.
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